Refunds & cancellation

Last updated: 31 October 2026

Desktop Bandar is made and sold by an independent developer in Chennai, Tamil Nadu, India (“Desktop Bandar”, “we”, “us”). You can reach us any time on our Contact us page.

Our 7-day promise

How to ask for a refund

1. Email us at desktopbandar@gmail.com from the email address on your Desktop Bandar account.
2. Tell us your Razorpay payment id (in your payment receipt) and what went wrong. A screenshot helps us fix it for everyone.
3. We reply within 2 working days. Often we can fix the problem; if not, or if you still want your money back, we refund you.

When you get the money

Approved refunds go back to the same payment method (UPI, card, net banking or wallet) through Razorpay. Banks usually take 5 to 7 working days to show it.

What happens to your licence

A refund ends that licence, and the app stops working on that computer at its next check-in. Refunding a ₹100 upgrade puts your licence back to Basic instead.

Cancellation

Desktop Bandar is a one-time purchase, not a subscription, so there is nothing to cancel later and no automatic charges. You can cancel any time before you pay. After paying, the 7-day promise above applies.

Paid twice, or money taken but no licence?

If you were charged twice for the same purchase, we refund the extra payment in full. If money left your account but no licence appeared, Razorpay usually returns failed payments automatically within 5 to 7 working days; if not, write to us and we’ll sort it out.

After 7 days

Refunds after 7 days are at our discretion, except where Indian consumer law gives you more rights.